Discuss how an organization uses waiting lines and queuing systems in order to keep a balance between what the customer demands and what the organization can reasonably deliver

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We know customers might expect or demand more than a service  organization can deliver, yet the organization must keep the perception  of the value of its services high in the minds of its customers. Discuss  how an organization uses waiting lines and queuing systems in order to  keep a balance between what the customer demands and what the  organization can reasonably deliver. Respond to at least two of your  classmates’ postings.